Terms & Conditions
Using our website
You may use the Site for lawful purposes only. You agree not to misuse the Site, attempt unauthorized access, disrupt the Site’s operation, scrape content, or use the Site in any way that infringes rights or violates any applicable law. While we aim to keep information accurate and up to date, the Site may contain errors or outdated information and content may be changed or removed at any time without notice. Unless stated otherwise, all content on the Site (including text, graphics, designs, videos, logos, and layout) is owned by or licensed to Novum and may not be copied, reproduced, modified, distributed, or commercially exploited without our prior written permission. The Site may include links to third-party websites or tools; such links are provided for convenience only and we are not responsible for third-party content, policies, availability, or services.
Terms & Conditions - The Basics
Novum provides services such as branding, digital marketing, campaigns, video production, website creation, and e-commerce setup/management (“Services”). Any timelines, deliverables, pricing, and payment terms for Services will be set out in a proposal, statement of work, email agreement, invoice terms, or separate contract, and where there is any conflict, the written project agreement will take priority for that project. You agree to provide timely access, approvals, and accurate information required for us to deliver the Services, and you remain responsible for the legality and compliance of your business, products/services, claims, and any materials you ask us to publish, promote, or use. You confirm that you own or have permission to use any materials you provide (including logos, images, video, music, fonts, testimonials, and copy) and you remain responsible for securing any rights and permissions for client-supplied materials unless we expressly agree otherwise in writing.
Some Services rely on third-party platforms and tools (for example Meta, Google, analytics providers, hosting providers, e-commerce platforms, and payment providers); you may need to accept their terms and pay their fees directly, and we are not responsible for platform outages, policy or algorithm changes, ad disapprovals, account restrictions or suspensions, tracking or attribution changes, data loss, or other third-party actions. Marketing performance depends on factors outside our control, so unless we explicitly agree otherwise in writing, we do not guarantee specific results such as sales, leads, ROAS, rankings, revenue, or profitability.
Liability, privacy and legal terms
The Site and any content are provided on an “as is” and “as available” basis, to the fullest extent permitted by law, and we make no warranties regarding availability, accuracy, or fitness for a particular purpose. To the fullest extent permitted by applicable law, Novum Marketing will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or business arising from your use of the Site or reliance on its content; where liability cannot be excluded by law, it will be limited to the minimum extent permitted. You agree to indemnify and hold Novum Marketing harmless from claims, losses, or expenses arising from your misuse of the Site, your breach of these Terms, or any content/materials you provide that infringe rights or violate law.
Your use of the Site is also subject to our Privacy Policy and Cookie Policy, including the use of technologies such as Meta Pixel and Google Analytics where applicable. We may update these Terms from time to time by posting an updated version on the Site, and your continued use of the Site means you accept the updated Terms. These Terms are governed by the laws of Malta, and any disputes shall be subject to the competent courts of Malta, without prejudice to any mandatory consumer rights that may apply. If you have any questions about these Terms, contact us at novummarketingagency@gmail.com, Malta