Privacy Policy — Novum Marketing

This policy explains how Novum Marketing collects, uses, and protects your personal data. We are committed to your privacy and operate in full compliance with the General Data Protection Regulation (GDPR) and Maltese data protection law.

Who we are

Novum Marketing is a digital marketing agency based in Malta. We are the data controller for any personal data you provide to us through this website.

For any privacy-related queries, contact us at: novummarketingagency@gmail.com

What data we collect

We only collect personal data that you voluntarily provide to us through our contact form. This includes:

Your name
Your email address
Your company name (optional)
The message or enquiry you submit

We do not collect any data automatically through cookies, analytics scripts, or tracking pixels.

Why we collect it

Your data is collected solely to respond to your enquiry. We do not use it for marketing purposes, share it with third parties for advertising, or add you to mailing lists without your explicit consent.

The legal basis for processing your data is legitimate interest — we need your contact details in order to reply to you — and, where applicable, your consent given at the time of submission.

How long we keep it

We retain your data only for as long as necessary to address your enquiry and for a reasonable period thereafter, not exceeding two years. After that period, your data is deleted.

Third-party services

This website uses the following third-party services:

Web3Forms — contact form submissions are processed via Web3Forms, which forwards your message to our email inbox. Web3Forms does not permanently store your data after forwarding. See web3forms.com/privacy.
GitHub Pages — this website is hosted via GitHub Pages (GitHub, Inc. / Microsoft). GitHub may process technical data such as IP addresses for hosting and security purposes. See GitHub's Privacy Statement.

All fonts used on this website are self-hosted and served directly from our domain. No font requests are made to Google or any other external server.

Cookies

This website does not use any cookies — tracking, analytics, or otherwise. No cookies are set by us at any point during your visit.

We use sessionStorage (a browser-side mechanism) solely to prevent duplicate form submissions within a short window. This data never leaves your device and is cleared automatically when you close the browser tab.

Your rights

Under GDPR, you have the following rights regarding your personal data:

Right of access — you can request a copy of the data we hold about you
Right to rectification — you can ask us to correct inaccurate data
Right to erasure — you can ask us to delete your data
Right to restriction — you can ask us to limit how we use your data
Right to data portability — you can request your data in a structured, machine-readable format
Right to object — you can object to the processing of your data

To exercise any of these rights, contact us at novummarketingagency@gmail.com. We will respond within 30 days.

Complaints

If you believe your data has been handled improperly, you have the right to lodge a complaint with the Maltese supervisory authority:

Office of the Information and Data Protection Commissioner (IDPC)
Second Floor, Airways House, High Street, Sliema SLM 1549, Malta
idpc.org.mt

Changes to this policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this page periodically.